What is an ebook?
E-books are digital books, designed to be read read on personal computers, iPads or on dedicated e-book readers. Our PDF e-books are best enjoyed on a computer, as you'll want to zoom in on the images and enjoy the multimedia interactivity the books offer. For our books this provides a great advantage over a printed book, as you can examine the images in full detail. On the CS5 version you can roll over the images to see before/after, and play video clips within the book! In Adobe Reader X, you can search text and cross-reference using hyperlinks. You can jump to any page directly from the contents page. An ebook is more comfortable to read, as it's hands-free. If you have a laptop you can open the e-book on it, and follow the tutorials on your main computer.
Can I view them on the iPad?
At the moment you can view the CS3 and CS4 e-books on the iPad, through Collections (PDF) on iBooks, or in Good Reader, an excellent app. Although these apps are great, the iOS4 system on the iPad will not display any interactive elements. In fact it makes them invisible. This affects the interactive CS5 book. We are hoping that they introduce this capability, and meanwhile we are working on alternative solutions.
How do ebooks save me money?
You can download the book online as soon as your payment has cleared. In most cases this is instant, but if you are using e-cheque it may take a few days to clear.
How do I download an ebook?
When you buy the PDF ebook, you will be taken straight to a download link. Click on it, and the file will download automatically. Our ebooks are formatted as PDF files for Adobe Reader. In fact, for the CS5 book we insist that you only use the latest Adobe Reader X to read them as it is the only programme that really lets you enjoy it to the full. The easiest way to update the Adobe Reader is to download and install the latest one, test it, and remove the older versions, so that all PDFs open in the latest software.
How do I read e-books?
Download Adobe Reader X for reading ebooks, it's FREE and easy to use. See also above. The latest version is Adobe Reader X, and is a great improvement on previous versions, with a cleaner layout and dynamic thumbnails as you scroll through.
Do I have to be online to read ebooks?
No, you can read an ebook whether you're on or offline.
Can ebooks be read on a MAC or a PC?
Yes! PDF files were created to be read on any platform, as long as you have Adobe Reader.
Can I print portions or the whole ebook?
Yes! With our ebooks, you can print the entire book or only the pages you need, as long as you do not distribute them to others. However please note the CS 5 ebook is interactive and this makes the interactive elements cover some of the text. This affects pages with popup boxes and in some examples images may appear blank when printed out. These ebooks are copyright protected.
How do I purchase an ebook?
You can buy from this site, the book's Contents & Preview page, by clicking on any of the Buy buttons. We accept Paypal which supports all major credit cards, even if you don't have a Paypal account. Eureka Imaging Publications has a really fabulous guide to purchasing and downloading.
What if I have a problem downloading the E-book?
99% of the time the downloads go smoothly, but sometimes the Order Info email doesn't come through to the buyer, because you may have over-zealous spam filters, making it impossible for the automated email to come through. Also check the above mentioned purchase and download guide. Please make sure that spam filters are turned off on the account that you're using for buying things online, especially if you are using e-cheques, as we rely on the automated email to get through to you, so that you can download the book when the e-cheque clears. If you are using e-cheque you will NOT be taken automatically to the download link, but you'll recieve an email when it clears. This might take up to 10 working days. To be honest, we find e-cheques problematic, because people are often unaware that they are using them, and expect their digital goods straight away. This happens when a) your bank account is funding the purchase (ie. not the funds on your PayPal account) or if your funding Credit Card is expired and not updated with PayPal. Unfortunately, because they don't explain it clearly enough – we have to! If you have read the above, and still have trouble with the download, please contact email@example.com
What if I prefer good old paper books?
We have in the past considered printing books, but because there is now so much interactive potential in e-books, we have shelved that idea and we're focusing on getting the very best out of our chosen digital medium.
What if I have other questions or concerns not covered here?
Send us an email and we will be happy to answer your questions.